HP LaserJet 4350 Printer series 帮助

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HP LaserJet 4250 或 4350 系列打印机

用户指南

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版权与许可

© 2004 版权所有 Hewlett-Packard
Development Company, L.P.

未经事先书面许可,严禁进行任何形式的复
制、改编或翻译,除非版权法另有规定。

此处包含的信息如有更改,恕不另行通知。

HP 产品和服务的所有保修事项已在产品和
服务所附带的保修声明中列出,此处内容不
代表任何额外保修。

HP 公司对此处任何技

术性或编辑性的错误或遗漏概不负责。

产品号

Q5400-90955

2004 年 11 月,第一版

商标声明

Adobe

®

和 PostScript

®

是 Adobe Systems

Incorporated 的商标。

Linux 是 Linus Torvalds 在美国的注册商
标。

Microsoft

®

Windows

®

和 Windows NT

®

Microsoft Corporation 在美国的注册商

标。

UNIX

®

是 The Open Group 的注册商标。

ENERGY STAR

®

和 ENERGY STAR 徽标

®

均为美国环保署在美国的注册标志。

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HP 客户服务

在线服务

通过调制解调器或互联网连接每天

24 小时随时访问相关信息

万维网:

您可以从

http://www.hp.com/support/lj4250

http://www.hp.com/support/lj4350

得数种语言版本的已更新

HP 打印机软件、产品和支持信息以及打印机驱动程序。 (站点语言

为英语。)

在线故障排除工具

HP 即时支持专业版 (ISPE) 是一套基于 Web 的故障排除工具,适用于桌面计算和打印产
品。

ISPE 可帮助您快速识别、诊断并解决计算和打印问题。 ISPE 工具可从

http://instantsupport.hp.com

获得。

电话支持

Hewlett-Packard Company 在保修期间提供免费的电话支持。 当您打电话时,会将电话转接
到准备为您提供帮助的相应技术支持小组。

有关您所在国家/地区的电话号码,请参阅产品包

装箱中附带的说明,或者访问

http://www.hp.com/support/callcenters

致电 HP 之前,请准备

好以下信息:

产品名称和序列号、购买日期以及问题描述。

您还可以在互联网上找到相关的支持,网址为:

http://www.hp.com

单击 support & drivers

(支持及驱动程序)块。

软件实用程序、驱动程序和电子信息

转至

http://www.hp.com/go/lj4250_software

http://www.hp.com/go/lj4350_software

(该

站点是英文站点,但打印机驱动程序可用多种语言下载。)

有关如何通过电话获得信息,请参阅打印机包装箱附带的说明。

直接订购

HP 附件或耗材

可通过以下网站订购耗材:

美国:

http://www.hp.com/sbso/product/supplies

加拿大:

http://www.hp.ca/catalog/supplies

欧洲:

http://www.hp.com/go/supplies

亚太国家

/地区:

http://www.hp.com/paper/

从以下网站订购附件:

http://www.hp.com/support/lj4250

http://www.hp.com/support/

lj4350

有关详细信息,请参阅

订购部件、附件和耗材

要通过电话订购耗材或附件,请拨打以下号码:

美国商业机构:

800-282-6672

美国中小商业机构:

800-888-9909

美国总公司:

800-752-0900

加拿大:

800-387-3154

要查找其它国家

/地区的电话号码,请参阅打印机包装箱中附带的说明。

HP 服务信息

要查找美国或加拿大的

HP 授权经销商,请拨打 800-243-9816(美国)或 800-387-3867(加

拿大)。

或者,转到

http://www.hp.com/go/cposupportguide

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有关其它国家

/地区的 HP 产品服务,请致电您所在国家/地区的客户支持号码。 请参阅打印机

包装箱中附带的说明。

HP 服务协议

致电:

800-HPINVENT [800-474-6836(美国)] 或 800-268-1221(加拿大)。

保修外服务:

800-633-3600.

扩展服务:

致电: 800-HPINVENT [800-474-6836(美国)] 或 800-268-1221(加拿大)。

或者,转到

HP Care Pack Services 网站,网址为

http://www.hpexpress-services.com

HP 工具箱

要检查打印机状态和设置并查看故障排除信息及联机文档,请使用

HP Toolbox 软件。 如果将

打印机直接连接至计算机,或者连接至网络,就会看到

HP Toolbox。 必须执行完整的软件安

装才能使用

HP Toolbox。 请参阅

使用

HP Toolbox

有关

Macintosh 计算机的 HP 支持及信息

访问:

http://www.hp.com/go/macosx

可了解

Macintosh OS X 支持信息以及 HP 提供的驱动

程序更新预订服务。

访问:

http://www.hp.com/go/mac-connect

可了解专为 Macintosh 用户设计的产品。

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目录

1 打印机基本信息

快速访问打印机信息

..................................................................................................................2

用户指南链接

......................................................................................................................2

何处查找详细信息

...............................................................................................................2

打印机配置

................................................................................................................................3

HP LaserJet 4250 或 4350 系列打印机的功能标示 ............................................................3

打印机功能

................................................................................................................................5

打印机部件

................................................................................................................................8

附件和耗材

..........................................................................................................................8

接口端口

...........................................................................................................................10

附件指示灯

........................................................................................................................10

移动打印机

........................................................................................................................10

控制面板

..................................................................................................................................12

控制面板布局

....................................................................................................................12

控制面板按钮

....................................................................................................................13

控制面板指示灯

.................................................................................................................13

打印控制面板菜单

.............................................................................................................14

使用打印机帮助系统

.........................................................................................................14

更改打印机控制面板配置设置

...........................................................................................14

软件

.........................................................................................................................................24

操作系统和打印机组件

......................................................................................................24

打印机驱动程序

.................................................................................................................25

用于

Macintosh 计算机的软件 ..........................................................................................27

安装打印系统软件。

.........................................................................................................28

卸载软件

...........................................................................................................................33

选择打印介质

...........................................................................................................................34

支持的打印介质尺寸

.........................................................................................................35

2 打印任务

选择打印时使用的纸盘

............................................................................................................40

了解纸盘顺序

....................................................................................................................40

自定义纸盘

1 操作 .............................................................................................................40

按介质类型和尺寸打印(锁定纸盘)

................................................................................41

从纸盘

1 手动送入介质 .....................................................................................................42

选择正确的加热组件模式

.........................................................................................................43

装订文档

..................................................................................................................................44

从软件选择装订器

(Windows) ...........................................................................................44

从软件选择装订器

(Mac) ...................................................................................................44

从控制面板选择装订器

......................................................................................................44

装入订书钉

........................................................................................................................45

装入纸盘

..................................................................................................................................46

装入纸盘

1 ........................................................................................................................46

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将纸张装入纸盘

2 或可选 500 页纸盘 ...............................................................................47

将纸张装入可选

1,500 页纸盘 ...........................................................................................49

了解介质输出选件

...................................................................................................................52

输出到顶部(标准)出纸槽

..............................................................................................52

打印输出至后出纸槽

.........................................................................................................52

输出到可选堆栈器或装订器

/堆栈器 ..................................................................................53

安装装订器后纸张的方向

..................................................................................................54

打印信封

..................................................................................................................................55

将信封装入纸盘

1 ..............................................................................................................55

自动送入信封(可选信封输送器)

...................................................................................56

安装可选信封输送器

.........................................................................................................56

卸下可选信封输送器

.........................................................................................................57

将信封装入可选信封输送器

..............................................................................................58

在特殊介质上打印

...................................................................................................................60

在标签上打印

....................................................................................................................60

在投影胶片上打印

.............................................................................................................61

在信头纸、预先打孔纸或预打印纸(单面)上打印

..........................................................61

在有特殊涂层的纸张上打印

..............................................................................................63

打印小尺寸纸张、自定义尺寸纸张或重磅纸

.....................................................................63

设置自定义纸张尺寸

.........................................................................................................64

在纸张的两面打印(可选双面打印器)

...................................................................................66

双面打印纸张准则

.............................................................................................................66

确定双面打印纸张的方向

..................................................................................................67

双面打印纸张的布局选项

..................................................................................................67

使用选装的双面打印附件进行双面打印

............................................................................68

手动双面打印

....................................................................................................................68

取消打印作业

...........................................................................................................................70

使用打印机驱动程序

................................................................................................................71

更改打印作业的设置

.........................................................................................................71

更改默认设置

....................................................................................................................71

使用打印机驱动程序功能

.........................................................................................................73

打印水印

...........................................................................................................................73

在一页纸上打印多页文档

..................................................................................................74

设置自定义纸张尺寸

.........................................................................................................74

使用经济模式(草稿)打印

..............................................................................................75

选择打印质量设置

.............................................................................................................75

使用缩小

/放大选项 ............................................................................................................76

选择纸张来源

....................................................................................................................76

打印封面、不同于其它页面的首页、最后一页或者空白页

...............................................76

使用作业存储功能

...................................................................................................................78

快速复制作业

....................................................................................................................78

删除快速复制作业

.............................................................................................................78

校对后打印作业

.................................................................................................................79

删除暂存作业

....................................................................................................................79

打印私有作业

....................................................................................................................80

删除私有作业

....................................................................................................................80

存储打印作业

....................................................................................................................81

3 管理和维护打印机

使用内嵌式

Web 服务器 ..........................................................................................................84

打开内嵌式

Web 服务器 ...................................................................................................84

信息标签

...........................................................................................................................85

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设置标签

...........................................................................................................................85

网络标签

...........................................................................................................................85

其它链接

...........................................................................................................................86

使用

HP Web Jetadmin 软件 ...................................................................................................87

使用

HP Toolbox .....................................................................................................................88

支持的操作系统

.................................................................................................................88

支持的浏览器

....................................................................................................................88

查看

HP Toolbox ................................................................................................................89

状态标签

...........................................................................................................................89

故障排除标签

....................................................................................................................89

警报标签

...........................................................................................................................90

说明文件标签

....................................................................................................................90

设备设置窗口

....................................................................................................................90

Toolbox 链接 .....................................................................................................................91
其它链接

...........................................................................................................................91

卸载

HP Toolbox .....................................................................................................................92

使用

Windows 桌面快捷键卸载 HP Toolbox ....................................................................92

要卸载

HP Toolbox,可使用 Windows 控制面板中的“添加/删除程序” ........................92

管理和配置打印机驱动程序

.....................................................................................................93

HP Web Jetadmin 软件插件 .............................................................................................93
自定义实用程序

.................................................................................................................94

配置电子邮件警报

...................................................................................................................95

设置实时时钟

...........................................................................................................................96

设置日期和时间

.................................................................................................................96

检查打印机配置

.......................................................................................................................98

菜单图

...............................................................................................................................98

配置页

...............................................................................................................................98

耗材状态页

........................................................................................................................99

PS 或 PCL 字体列表 .......................................................................................................100

管理打印碳粉盒

.....................................................................................................................102

HP 打印碳粉盒 ................................................................................................................102

HP 打印碳粉盒 ...........................................................................................................102

打印碳粉盒鉴别

...............................................................................................................102

打印碳粉盒存放

...............................................................................................................102

打印碳粉盒预期寿命

.......................................................................................................103

检查耗材量

......................................................................................................................103

碳粉不足和碳粉耗尽状态

................................................................................................103

清洁打印机

............................................................................................................................105

清洁打印机内部

...............................................................................................................105

清洁加热组件

..................................................................................................................106

执行预防性维护

.....................................................................................................................108

复位维护套件计数器

.......................................................................................................108

更换装订器组件

.....................................................................................................................109

取出并更换装订器组件

....................................................................................................109

4 故障排除

故障排除流程图

.....................................................................................................................114

1 控制面板是否显示“就绪”? ......................................................................................114
2 是否能够打印配置页? .................................................................................................114
3 是否能够从程序进行打印? .........................................................................................115
4 作业是否按预期方式打印? .........................................................................................116
5 打印机是否选择了正确的纸盘和纸张处理附件? .........................................................116

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解决一般打印问题

.................................................................................................................118

纸张使用准则

.........................................................................................................................121

打印特殊页

............................................................................................................................122

清除卡纸

................................................................................................................................123

卡塞位置

.........................................................................................................................123

从顶盖和打印碳粉盒区域清除卡纸

.................................................................................123

从可选信封输送器清除卡纸

............................................................................................125

从纸盘清除卡纸

...............................................................................................................126

从可选的双面打印器清除卡纸

.........................................................................................128

从输出区域清除卡纸

.......................................................................................................129

从加热组件区域清除卡纸

................................................................................................130

从可选堆栈器或装订器

/堆栈器清除卡纸 .........................................................................133

解决重复出现的卡纸故障

................................................................................................135

了解打印机信息

.....................................................................................................................136

使用打印机联机帮助系统

................................................................................................136

解决持续出现的信息

.......................................................................................................136

了解堆栈器和装订器

/堆栈器的附件指示灯 ............................................................................156

附件指示灯

......................................................................................................................156

更换附件或附件组件

.......................................................................................................157

纠正打印质量问题

.................................................................................................................158

打印质量检查表

...............................................................................................................158

图像缺陷示例

..................................................................................................................158

打印浓度淡(部分页面)

................................................................................................159

打印浓度淡(整个页面)

................................................................................................160

斑点

.................................................................................................................................160

漏失

.................................................................................................................................160

线条

.................................................................................................................................161

灰色背景

.........................................................................................................................161

碳粉涂污

.........................................................................................................................162

松散的碳粉

......................................................................................................................162

重复出现的缺陷

...............................................................................................................163

重复的图像

......................................................................................................................163

变形的字符

......................................................................................................................163

页面歪斜

.........................................................................................................................164

卷曲或卷边

......................................................................................................................164

起皱或有折痕

..................................................................................................................165

纵向白线

.........................................................................................................................165

圆形痕迹

.........................................................................................................................165

黑色文字上的白点

...........................................................................................................166

分散的线条

......................................................................................................................166

模糊的打印

......................................................................................................................166

随机性图像重复

...............................................................................................................167

解决网络打印中出现的问题

...................................................................................................168

排除常见的

Windows 问题 ....................................................................................................169

排除常见的

Macintosh 问题 ..................................................................................................170

排除常见的

PostScript 问题 ..................................................................................................175

一般问题

.........................................................................................................................175

特定错误

.........................................................................................................................175

排除可选硬盘故障

.................................................................................................................177

附录

A 耗材和附件

订购部件、附件和耗材

..........................................................................................................180

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直接从

HP 订购 ...............................................................................................................180

通过服务或支持提供商订购

............................................................................................180

通过嵌入式

Web 服务器直接订购(适用于连接到网络上的打印机) ............................180

直接通过

HP Toolbox 软件订购(适用于直接连接到计算机上的打印机) ....................180

产品号

....................................................................................................................................181

纸张处理附件

..................................................................................................................181

打印碳粉盒

......................................................................................................................181

维护套件

.........................................................................................................................182

内存

.................................................................................................................................182

电缆和接口

......................................................................................................................182

打印介质

.........................................................................................................................182

附录

B 控制面板菜单

检索作业菜单

.........................................................................................................................188

信息菜单

................................................................................................................................189

纸张处理菜单

.........................................................................................................................190

配置设备菜单

.........................................................................................................................194

打印子菜单

......................................................................................................................194

打印质量子菜单

...............................................................................................................196

系统设置子菜单

...............................................................................................................199

装订器

/集纸箱子菜单 ......................................................................................................202

I/O 子菜单 .......................................................................................................................202
复位子菜单

......................................................................................................................203

诊断菜单

................................................................................................................................205

维修菜单

................................................................................................................................206

附录

C 规格

HP LaserJet 4250 或 4350 系列实物规格 .............................................................................207
电气规格

................................................................................................................................209

声音排放

................................................................................................................................210

操作环境

................................................................................................................................211

纸张规格

................................................................................................................................212

打印环境和纸张存放环境

................................................................................................212

信封

.................................................................................................................................213

标签

.................................................................................................................................214

投影胶片

.........................................................................................................................214

附录

D 打印机内存和扩充

概述

.......................................................................................................................................216

打印机内存

............................................................................................................................217

安装打印机内存

...............................................................................................................217

安装

CompactFlash 卡 ..........................................................................................................220

安装

CompactFlash 卡 ....................................................................................................220

检查内存安装

.........................................................................................................................223

验证

DIMM 或 CompactFlash 卡的安装是否正确 ...........................................................223

保存资源(永久资源)

..........................................................................................................224

安装

EIO 卡或大容量存储设备 ..............................................................................................225

安装

EIO 卡或大容量存储设备 ........................................................................................225

卸下已安装的

EIO 卡或大容量存储设备(可选硬盘) ...................................................225

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附录

E 打印机命令

了解

PCL 6 和 PCL 5e 打印机命令语法 ................................................................................228

组合换码序列

..................................................................................................................228

使用换码字符

..................................................................................................................228

选择

PCL 6 和 PCL 5 字体 ..............................................................................................229

常用

PCL 6 和 PCL 5 打印机命令 ...................................................................................229

附录

F 管制信息

简介

.......................................................................................................................................235

FCC 规则 ...............................................................................................................................236
环境产品管理程序

.................................................................................................................237

保护环境

.........................................................................................................................237

产生臭氧

.........................................................................................................................237

能源消耗

.........................................................................................................................237

HP LaserJet 打印耗材 ....................................................................................................237
材料安全数据表

...............................................................................................................238

详细信息

.........................................................................................................................239

一致性声明

............................................................................................................................240

不同国家

/地区的安全声明 ......................................................................................................241

Laser safety statement ...................................................................................................241
Canadian DOC statement ..............................................................................................241
Japanese VCCI statement ..............................................................................................241
Korean EMI statement ....................................................................................................241
Finnish laser statement ..................................................................................................242

附录

G 服务与支持

Hewlett-Packard 有限保修声明 .............................................................................................243
打印碳粉盒有限保修声明

.......................................................................................................244

支持和服务的可用性

..............................................................................................................245

HP 维护协议 ..........................................................................................................................245

现场服务协议

..................................................................................................................245

HP Express Exchange(仅适用于美国和加拿大) ..............................................................246

使用

HP Express Exchange ...........................................................................................246

重新包装打印机

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重新包装打印机

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服务信息表

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索引

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ZHCN

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