HP LaserJet 4250 或 4350 系列打印机
用户指南
版权与许可
© 2004 版权所有 Hewlett-Packard
Development Company, L.P.
未经事先书面许可，严禁进行任何形式的复
制、改编或翻译，除非版权法另有规定。
此处包含的信息如有更改，恕不另行通知。
HP 产品和服务的所有保修事项已在产品和
服务所附带的保修声明中列出，此处内容不
代表任何额外保修。
HP 公司对此处任何技
术性或编辑性的错误或遗漏概不负责。
产品号
Q5400-90955
2004 年 11 月，第一版
商标声明
Adobe
®
和 PostScript
®
是 Adobe Systems
Incorporated 的商标。
Linux 是 Linus Torvalds 在美国的注册商
标。
Microsoft
®
、
Windows
®
和 Windows NT
®
均
为
Microsoft Corporation 在美国的注册商
标。
UNIX
®
是 The Open Group 的注册商标。
ENERGY STAR
®
和 ENERGY STAR 徽标
®
均为美国环保署在美国的注册标志。
HP 客户服务
在线服务
通过调制解调器或互联网连接每天
24 小时随时访问相关信息
万维网：
您可以从
http://www.hp.com/support/lj4250
或
http://www.hp.com/support/lj4350
获
得数种语言版本的已更新
HP 打印机软件、产品和支持信息以及打印机驱动程序。 （站点语言
为英语。）
在线故障排除工具
HP 即时支持专业版 (ISPE) 是一套基于 Web 的故障排除工具，适用于桌面计算和打印产
品。
ISPE 可帮助您快速识别、诊断并解决计算和打印问题。 ISPE 工具可从
http://instantsupport.hp.com
获得。
电话支持
Hewlett-Packard Company 在保修期间提供免费的电话支持。 当您打电话时，会将电话转接
到准备为您提供帮助的相应技术支持小组。
有关您所在国家/地区的电话号码，请参阅产品包
装箱中附带的说明，或者访问
http://www.hp.com/support/callcenters
。
致电 HP 之前，请准备
好以下信息：
产品名称和序列号、购买日期以及问题描述。
您还可以在互联网上找到相关的支持，网址为：
http://www.hp.com
。
单击 support & drivers
（支持及驱动程序）块。
软件实用程序、驱动程序和电子信息
转至
http://www.hp.com/go/lj4250_software
或
http://www.hp.com/go/lj4350_software
。
（该
站点是英文站点，但打印机驱动程序可用多种语言下载。）
有关如何通过电话获得信息，请参阅打印机包装箱附带的说明。
直接订购
HP 附件或耗材
可通过以下网站订购耗材：
美国：
http://www.hp.com/sbso/product/supplies
加拿大：
http://www.hp.ca/catalog/supplies
欧洲：
http://www.hp.com/go/supplies
亚太国家
/地区：
http://www.hp.com/paper/
从以下网站订购附件：
http://www.hp.com/support/lj4250
或
http://www.hp.com/support/
lj4350
。
有关详细信息，请参阅
订购部件、附件和耗材
。
要通过电话订购耗材或附件，请拨打以下号码：
美国商业机构：
800-282-6672
美国中小商业机构：
800-888-9909
美国总公司：
800-752-0900
加拿大：
800-387-3154
要查找其它国家
/地区的电话号码，请参阅打印机包装箱中附带的说明。
HP 服务信息
要查找美国或加拿大的
HP 授权经销商，请拨打 800-243-9816（美国）或 800-387-3867（加
拿大）。
或者，转到
http://www.hp.com/go/cposupportguide
。
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iii
有关其它国家
/地区的 HP 产品服务，请致电您所在国家/地区的客户支持号码。 请参阅打印机
包装箱中附带的说明。
HP 服务协议
致电：
800-HPINVENT [800-474-6836（美国）] 或 800-268-1221（加拿大）。
保修外服务：
800-633-3600.
扩展服务：
致电： 800-HPINVENT [800-474-6836（美国）] 或 800-268-1221（加拿大）。
或者，转到
HP Care Pack Services 网站，网址为
http://www.hpexpress-services.com
。
HP 工具箱
要检查打印机状态和设置并查看故障排除信息及联机文档，请使用
HP Toolbox 软件。 如果将
打印机直接连接至计算机，或者连接至网络，就会看到
HP Toolbox。 必须执行完整的软件安
装才能使用
HP Toolbox。 请参阅
使用
HP Toolbox
。
有关
Macintosh 计算机的 HP 支持及信息
访问：
http://www.hp.com/go/macosx
可了解
Macintosh OS X 支持信息以及 HP 提供的驱动
程序更新预订服务。
访问：
http://www.hp.com/go/mac-connect
可了解专为 Macintosh 用户设计的产品。
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目录
1 打印机基本信息
快速访问打印机信息
..................................................................................................................2
用户指南链接
......................................................................................................................2
何处查找详细信息
...............................................................................................................2
打印机配置
................................................................................................................................3
HP LaserJet 4250 或 4350 系列打印机的功能标示 ............................................................3
打印机功能
................................................................................................................................5
打印机部件
................................................................................................................................8
附件和耗材
..........................................................................................................................8
接口端口
...........................................................................................................................10
附件指示灯
........................................................................................................................10
移动打印机
........................................................................................................................10
控制面板
..................................................................................................................................12
控制面板布局
....................................................................................................................12
控制面板按钮
....................................................................................................................13
控制面板指示灯
.................................................................................................................13
打印控制面板菜单
.............................................................................................................14
使用打印机帮助系统
.........................................................................................................14
更改打印机控制面板配置设置
...........................................................................................14
软件
.........................................................................................................................................24
操作系统和打印机组件
......................................................................................................24
打印机驱动程序
.................................................................................................................25
用于
Macintosh 计算机的软件 ..........................................................................................27
安装打印系统软件。
.........................................................................................................28
卸载软件
...........................................................................................................................33
选择打印介质
...........................................................................................................................34
支持的打印介质尺寸
.........................................................................................................35
2 打印任务
选择打印时使用的纸盘
............................................................................................................40
了解纸盘顺序
....................................................................................................................40
自定义纸盘
1 操作 .............................................................................................................40
按介质类型和尺寸打印（锁定纸盘）
................................................................................41
从纸盘
1 手动送入介质 .....................................................................................................42
选择正确的加热组件模式
.........................................................................................................43
装订文档
..................................................................................................................................44
从软件选择装订器
(Windows) ...........................................................................................44
从软件选择装订器
(Mac) ...................................................................................................44
从控制面板选择装订器
......................................................................................................44
装入订书钉
........................................................................................................................45
装入纸盘
..................................................................................................................................46
装入纸盘
1 ........................................................................................................................46
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v
将纸张装入纸盘
2 或可选 500 页纸盘 ...............................................................................47
将纸张装入可选
1,500 页纸盘 ...........................................................................................49
了解介质输出选件
...................................................................................................................52
输出到顶部（标准）出纸槽
..............................................................................................52
打印输出至后出纸槽
.........................................................................................................52
输出到可选堆栈器或装订器
/堆栈器 ..................................................................................53
安装装订器后纸张的方向
..................................................................................................54
打印信封
..................................................................................................................................55
将信封装入纸盘
1 ..............................................................................................................55
自动送入信封（可选信封输送器）
...................................................................................56
安装可选信封输送器
.........................................................................................................56
卸下可选信封输送器
.........................................................................................................57
将信封装入可选信封输送器
..............................................................................................58
在特殊介质上打印
...................................................................................................................60
在标签上打印
....................................................................................................................60
在投影胶片上打印
.............................................................................................................61
在信头纸、预先打孔纸或预打印纸（单面）上打印
..........................................................61
在有特殊涂层的纸张上打印
..............................................................................................63
打印小尺寸纸张、自定义尺寸纸张或重磅纸
.....................................................................63
设置自定义纸张尺寸
.........................................................................................................64
在纸张的两面打印（可选双面打印器）
...................................................................................66
双面打印纸张准则
.............................................................................................................66
确定双面打印纸张的方向
..................................................................................................67
双面打印纸张的布局选项
..................................................................................................67
使用选装的双面打印附件进行双面打印
............................................................................68
手动双面打印
....................................................................................................................68
取消打印作业
...........................................................................................................................70
使用打印机驱动程序
................................................................................................................71
更改打印作业的设置
.........................................................................................................71
更改默认设置
....................................................................................................................71
使用打印机驱动程序功能
.........................................................................................................73
打印水印
...........................................................................................................................73
在一页纸上打印多页文档
..................................................................................................74
设置自定义纸张尺寸
.........................................................................................................74
使用经济模式（草稿）打印
..............................................................................................75
选择打印质量设置
.............................................................................................................75
使用缩小
/放大选项 ............................................................................................................76
选择纸张来源
....................................................................................................................76
打印封面、不同于其它页面的首页、最后一页或者空白页
...............................................76
使用作业存储功能
...................................................................................................................78
快速复制作业
....................................................................................................................78
删除快速复制作业
.............................................................................................................78
校对后打印作业
.................................................................................................................79
删除暂存作业
....................................................................................................................79
打印私有作业
....................................................................................................................80
删除私有作业
....................................................................................................................80
存储打印作业
....................................................................................................................81
3 管理和维护打印机
使用内嵌式
Web 服务器 ..........................................................................................................84
打开内嵌式
Web 服务器 ...................................................................................................84
信息标签
...........................................................................................................................85
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设置标签
...........................................................................................................................85
网络标签
...........................................................................................................................85
其它链接
...........................................................................................................................86
使用
HP Web Jetadmin 软件 ...................................................................................................87
使用
HP Toolbox .....................................................................................................................88
支持的操作系统
.................................................................................................................88
支持的浏览器
....................................................................................................................88
查看
HP Toolbox ................................................................................................................89
状态标签
...........................................................................................................................89
故障排除标签
....................................................................................................................89
警报标签
...........................................................................................................................90
说明文件标签
....................................................................................................................90
设备设置窗口
....................................................................................................................90
Toolbox 链接 .....................................................................................................................91
其它链接
...........................................................................................................................91
卸载
HP Toolbox .....................................................................................................................92
使用
Windows 桌面快捷键卸载 HP Toolbox ....................................................................92
要卸载
HP Toolbox，可使用 Windows 控制面板中的“添加/删除程序” ........................92
管理和配置打印机驱动程序
.....................................................................................................93
HP Web Jetadmin 软件插件 .............................................................................................93
自定义实用程序
.................................................................................................................94
配置电子邮件警报
...................................................................................................................95
设置实时时钟
...........................................................................................................................96
设置日期和时间
.................................................................................................................96
检查打印机配置
.......................................................................................................................98
菜单图
...............................................................................................................................98
配置页
...............................................................................................................................98
耗材状态页
........................................................................................................................99
PS 或 PCL 字体列表 .......................................................................................................100
管理打印碳粉盒
.....................................................................................................................102
HP 打印碳粉盒 ................................................................................................................102
非
HP 打印碳粉盒 ...........................................................................................................102
打印碳粉盒鉴别
...............................................................................................................102
打印碳粉盒存放
...............................................................................................................102
打印碳粉盒预期寿命
.......................................................................................................103
检查耗材量
......................................................................................................................103
碳粉不足和碳粉耗尽状态
................................................................................................103
清洁打印机
............................................................................................................................105
清洁打印机内部
...............................................................................................................105
清洁加热组件
..................................................................................................................106
执行预防性维护
.....................................................................................................................108
复位维护套件计数器
.......................................................................................................108
更换装订器组件
.....................................................................................................................109
取出并更换装订器组件
....................................................................................................109
4 故障排除
故障排除流程图
.....................................................................................................................114
1 控制面板是否显示“就绪”？ ......................................................................................114
2 是否能够打印配置页？ .................................................................................................114
3 是否能够从程序进行打印？ .........................................................................................115
4 作业是否按预期方式打印？ .........................................................................................116
5 打印机是否选择了正确的纸盘和纸张处理附件？ .........................................................116
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解决一般打印问题
.................................................................................................................118
纸张使用准则
.........................................................................................................................121
打印特殊页
............................................................................................................................122
清除卡纸
................................................................................................................................123
卡塞位置
.........................................................................................................................123
从顶盖和打印碳粉盒区域清除卡纸
.................................................................................123
从可选信封输送器清除卡纸
............................................................................................125
从纸盘清除卡纸
...............................................................................................................126
从可选的双面打印器清除卡纸
.........................................................................................128
从输出区域清除卡纸
.......................................................................................................129
从加热组件区域清除卡纸
................................................................................................130
从可选堆栈器或装订器
/堆栈器清除卡纸 .........................................................................133
解决重复出现的卡纸故障
................................................................................................135
了解打印机信息
.....................................................................................................................136
使用打印机联机帮助系统
................................................................................................136
解决持续出现的信息
.......................................................................................................136
了解堆栈器和装订器
/堆栈器的附件指示灯 ............................................................................156
附件指示灯
......................................................................................................................156
更换附件或附件组件
.......................................................................................................157
纠正打印质量问题
.................................................................................................................158
打印质量检查表
...............................................................................................................158
图像缺陷示例
..................................................................................................................158
打印浓度淡（部分页面）
................................................................................................159
打印浓度淡（整个页面）
................................................................................................160
斑点
.................................................................................................................................160
漏失
.................................................................................................................................160
线条
.................................................................................................................................161
灰色背景
.........................................................................................................................161
碳粉涂污
.........................................................................................................................162
松散的碳粉
......................................................................................................................162
重复出现的缺陷
...............................................................................................................163
重复的图像
......................................................................................................................163
变形的字符
......................................................................................................................163
页面歪斜
.........................................................................................................................164
卷曲或卷边
......................................................................................................................164
起皱或有折痕
..................................................................................................................165
纵向白线
.........................................................................................................................165
圆形痕迹
.........................................................................................................................165
黑色文字上的白点
...........................................................................................................166
分散的线条
......................................................................................................................166
模糊的打印
......................................................................................................................166
随机性图像重复
...............................................................................................................167
解决网络打印中出现的问题
...................................................................................................168
排除常见的
Windows 问题 ....................................................................................................169
排除常见的
Macintosh 问题 ..................................................................................................170
排除常见的
PostScript 问题 ..................................................................................................175
一般问题
.........................................................................................................................175
特定错误
.........................................................................................................................175
排除可选硬盘故障
.................................................................................................................177
附录
A 耗材和附件
订购部件、附件和耗材
..........................................................................................................180
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直接从
HP 订购 ...............................................................................................................180
通过服务或支持提供商订购
............................................................................................180
通过嵌入式
Web 服务器直接订购（适用于连接到网络上的打印机） ............................180
直接通过
HP Toolbox 软件订购（适用于直接连接到计算机上的打印机） ....................180
产品号
....................................................................................................................................181
纸张处理附件
..................................................................................................................181
打印碳粉盒
......................................................................................................................181
维护套件
.........................................................................................................................182
内存
.................................................................................................................................182
电缆和接口
......................................................................................................................182
打印介质
.........................................................................................................................182
附录
B 控制面板菜单
检索作业菜单
.........................................................................................................................188
信息菜单
................................................................................................................................189
纸张处理菜单
.........................................................................................................................190
配置设备菜单
.........................................................................................................................194
打印子菜单
......................................................................................................................194
打印质量子菜单
...............................................................................................................196
系统设置子菜单
...............................................................................................................199
装订器
/集纸箱子菜单 ......................................................................................................202
I/O 子菜单 .......................................................................................................................202
复位子菜单
......................................................................................................................203
诊断菜单
................................................................................................................................205
维修菜单
................................................................................................................................206
附录
C 规格
HP LaserJet 4250 或 4350 系列实物规格 .............................................................................207
电气规格
................................................................................................................................209
声音排放
................................................................................................................................210
操作环境
................................................................................................................................211
纸张规格
................................................................................................................................212
打印环境和纸张存放环境
................................................................................................212
信封
.................................................................................................................................213
标签
.................................................................................................................................214
投影胶片
.........................................................................................................................214
附录
D 打印机内存和扩充
概述
.......................................................................................................................................216
打印机内存
............................................................................................................................217
安装打印机内存
...............................................................................................................217
安装
CompactFlash 卡 ..........................................................................................................220
安装
CompactFlash 卡 ....................................................................................................220
检查内存安装
.........................................................................................................................223
验证
DIMM 或 CompactFlash 卡的安装是否正确 ...........................................................223
保存资源（永久资源）
..........................................................................................................224
安装
EIO 卡或大容量存储设备 ..............................................................................................225
安装
EIO 卡或大容量存储设备 ........................................................................................225
卸下已安装的
EIO 卡或大容量存储设备（可选硬盘） ...................................................225
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附录
E 打印机命令
了解
PCL 6 和 PCL 5e 打印机命令语法 ................................................................................228
组合换码序列
..................................................................................................................228
使用换码字符
..................................................................................................................228
选择
PCL 6 和 PCL 5 字体 ..............................................................................................229
常用
PCL 6 和 PCL 5 打印机命令 ...................................................................................229
附录
F 管制信息
简介
.......................................................................................................................................235
FCC 规则 ...............................................................................................................................236
环境产品管理程序
.................................................................................................................237
保护环境
.........................................................................................................................237
产生臭氧
.........................................................................................................................237
能源消耗
.........................................................................................................................237
HP LaserJet 打印耗材 ....................................................................................................237
材料安全数据表
...............................................................................................................238
详细信息
.........................................................................................................................239
一致性声明
............................................................................................................................240
不同国家
/地区的安全声明 ......................................................................................................241
Laser safety statement ...................................................................................................241
Canadian DOC statement ..............................................................................................241
Japanese VCCI statement ..............................................................................................241
Korean EMI statement ....................................................................................................241
Finnish laser statement ..................................................................................................242
附录
G 服务与支持
Hewlett-Packard 有限保修声明 .............................................................................................243
打印碳粉盒有限保修声明
.......................................................................................................244
支持和服务的可用性
..............................................................................................................245
HP 维护协议 ..........................................................................................................................245
现场服务协议
..................................................................................................................245
HP Express Exchange（仅适用于美国和加拿大） ..............................................................246
使用
HP Express Exchange ...........................................................................................246
重新包装打印机
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重新包装打印机
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服务信息表
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索引
x
ZHCN
1