HP LaserJet 4350 Printer series - How hp instant support works

background image

Information is gathered from your product and securely transmitted to Hewlett-Packard
Company when you click hp instant support. The hp instant support Web site reads the product
data to analyze the product’s current status. The Web site creates a customized Web page that
appears in the browser window and contains easy-to-follow text and visual aids. The hp instant
support Web site also directs you to additional services that are available for your product.

Before any of the product data is sent to Hewlett-Packard for analysis, you can view all of the
information (for example, the serial number, error conditions, and product status) that will be
forwarded. Hewlett-Packard treats this information as confidential.